Throughout the United States, consumer advocacy groups have questioned the accuracy of smart meters, claiming the new devices have resulted in unusually high electric bills. The testing and verification efforts undertaken by Navigant demonstrated that Itron’s smart meters are delivering accurate and reliable usage data to utilities.
Itron president and CEO Malcolm Unsworth says his company has spent millions of dollars over the last several years, “researching and developing our smart grid solution. Meter reliability and accuracy are of the utmost importance to us and to our utility partners. This study affirms our commitment to providing a quality product, and our 3 million meters in the field illustrate our customers’ trust in Itron technology.”
Coincidentally, Itron announced it had reached a national deployment milestone of three million OpenWay smart meters via several utilities. CenterPoint Energy, for example, recently celebrated the installation of its 500,000th OpenWay smart meter. And on July 12, 2010, Southern California Edison installed its one millionth smart meter in Redondo Beach.
In their report, Navigant explains their investigation did not address every issue associated with smart meters, but does address “the substance of the most significant questions and issues investigated during our work including the meter accuracy, reliability and customer billing questions and concerns that were raised in connection with the respective Transmission and Distribution Service Providers’ (TDSP) deployment of advanced meters.”
The full report can be found at: http://www.puc.state.tx.us/electric/reports/ams/PUCT-Final-Report_073010.pdf