Don Reeves, Silver Spring Networks executive vice president of smart grid services, says, “We are honored to see a flagship customer receiving top industry recognition for their efficient, two-way smart grid enabled Demand Response and Customer Engagement program. This industry recognition reinforces how the utility-customer relationship has transformed based on shared information, common environmental goals and informed communications, enabled through smart grid data and delivered with SLA-backed reliability over the standards-based, IPv6 Silver Spring Network.”
SMUD reports it has “a broad range of demand side management pilot programs on Silver Spring’s networking platform that supported a wide range of in-home devices. Two-way programmable communication thermostats were used across the Silver Spring Networks’ HCM platform and smart grid network to deliver a number of residential and small commercial demand response programs to over 800 customers.”
SMUD’s goal was to provide savings opportunities to customers by helping them achieve peak load reduction. Additionally, electric vehicle charging and demand response programs leveraged the same network.
Sacramento Municipal Utility District senior demand side specialist Craig Sherman adds: “By leveraging Smart Grid technology, we’re continually enhancing the customer relationship and delivering tangible value through bill savings that less predictable and reliable approaches cannot achieve. Our customers have shown they want to engage to get bill savings and feel empowered to do their part to conserve energy, all while we’re achieving the required load shed.”