Carol Benson, office manager at Pinetop Water, says, “It is cost effective to no longer deal with the daily water site visits. We can say goodbye to overtime, carbon emissions and being unsure about what is going on with our system. And staff that previously spent time manually monitoring are now doing proactive upgrades to our system.”
Automation allows the water utility to have constant access to water data using a computer, tablet, or smart phone. Pinetop reports, “Water tanks are a key system component, holding water pumped from the well prior to customer use. Sensus’ automation technology turns wells on or off based on how much water is in the water tanks and sends alerts when the water hits a certain level.”
Alerts are also sent about power outages, a regular occurrence due to the frequent heavy snowfalls in the region. According to Pinetop, the utility has never experienced a system outage while using the Sensus system.
Sensus director of marketing Doug McCall adds: “Water utilities worldwide are implementing smart water networks, but Pinetop is among the first to improve operational efficiency and conservation with automation technology. Within the next decade, approximately two-thirds of the world’s population, or 4.6 billion people, will experience water stressed conditions meaning the time is now to implement smart water technology.”
Pinetop also employs Sensus’ data centers to manage the network and provide data management services. The systems enables Pinetop to reap the full benefits of a smart water network and automation without requiring additional staff time or the usual investment in IT resources.