Lorenzo Anderson, Greenville’s City Engineer says, “The City of Greenville is always looking for new ways to strengthen its water system, especially when it comes to improving conservation, customer service and operational efficiency. Upgrading our service connections with smart meters and linking them together with The Mi.Net System will help us to better meet each of these objectives by reducing water loss, helping our customers to better understand their water usage behavior and how their water consumption affects their bills, and reducing operational costs.”
Mueller reports that its Mi.Net System “enables utilities to improve operational efficiencies and customer service by fully automating the meter reading-to-billing process and linking meters, distribution sites and control devices in a single data network.” Benefits provided by the Mi.Net System include on-demand meter readings, e-mail alerts and alarms, and improved management of resources. A recently added feature is Mi.Data, a web-based portal that provides a consolidated view of water and electricity usage online.
Hassan Ali, vice president and general manager of Mueller Systems, adds: “We are proud to announce our partnership with The City of Greenville, a forward-thinking municipality that understands the value of smart meters and AMI as a way to enhance its water infrastructure and better serve its customers. The Mi.Net System will provide the city with an advanced network that can help it to better conserve water and meet the needs of its customers while streamlining operations.”
Mueller Systems is a subsidiary of Mueller Water Products, which provides water infrastructure products and services, and offers a full line of residential, fire line and commercial meters, AMI and automatic meter reading (AMR) systems.