The system has the capability to process Smart Meter consumption records as soon as they are presented to the system. The Junifer Utility CIS platform enables utilities to offer innovative products, provide its customers with better information about their energy consumption, which will presumably help to ultimately reduce their carbon footprint.
Junifer reports that the Systems Utility CIS implementation at E.ON “will consolidate multiple systems, automate existing manual processes, provide an integrated accounts receivables and collections capability and provide extensive management reports.”
Paul FitzGerald, Sales & Marketing Director for Junifer Systems explains, “Our scalable, Utility CIS platform will receive information from E.ON’s smart meters on a daily basis and process the data immediately—this will provide E.ON customer care staff with a single and timely view of all information related to their customers. We are delighted that E.ON recognized the added value that could be accrued through use of the Junifer Utility CIS platform.”
E.ON’s Sustainable Energy business Head of Community Energy, Jeremy Bungey, adds: “What impressed us most about Junifer Systems was that their software is developed specifically to meet the dynamic needs of the utility industry. Junifer’s Utility CIS was very user friendly and from the first live demonstration we could see exactly how it would work within our business. Our customer services team envisages real benefits from the system’s data collection, billing, CRM and ticketing capabilities.”
E.ON’s Sustainable Energy business will be using Junifer’s Utility CIS to manage the delivery of its many large-scale decentralized energy projects across new build sites such as Maple Quay and Dalston Square in East London. Decentralized energy is produced close to where it will be used to reduce transmission losses and lower carbon emissions. For house builders, decentralized energy is a cost-effective way of achieving the mandatory Code for Sustainable Homes targets.
Based in London, Junifer Systems provides complete Customer Information Systems (CIS) to the utility industry, specializing in billing systems for Smart Meter deployments. For more information, visit www.junifersystems.com