Detailed hourly interval readings from over 100,000 meters will be processed, analyzed, and presented via a web portal to both residential and commercial and industrial (C&I) customers with the Itron solution.
Bangor Hydro reports it needed a solution that was “flexible and scalable in order to calculate billing determinants for multiple pricing programs such as their Day-Ahead Hourly Pricing—one of the first programs of its kind in the United States. IEE MDM validates the meter data, stores it in a centralized repository and calculates billing determinants which are distributed to billing and web applications.”
Bangor Hydro will use IEE Customer Care to present customers with more detailed usage and pricing information through a new web portal, giving them information to manage their electricity consumption and costs.
Gerry Chasse, Bangor Hydro president and chief operating officer, explains, “Our project with Itron directly aligns with our business strategy to provide in-home energy management solutions to benefit customers, support energy independence and provide tools for customers to manage their electricity consumption and costs in a more efficient and informed manner.”
Field trials are scheduled to begin in the coming months and will feature day ahead hourly pricing for the supply component of customer bills. The Itron software solution supports the complex business and functional requirements for Bangor Hydro’s smart grid vision and enables them to adapt as their needs and market conditions change.
Julie Hance, Itron’s vice president of software solutions, adds: “With the Itron Enterprise Edition family of products, we’ve developed a proven, scalable meter data management and customer engagement solution that meets the needs of utilities moving to a more intelligent grid. We’re excited to partner with Bangor Hydro to help their smart metering vision become a reality.”
Itron provides smart grid and smart distribution solutions to electric, gas, and water utilities. For more information, visit www.itron.com.
Bangor Hydro Electric Company serves 117,000 customers in an area encompassing 5,275 square miles in eastern and east coastal Maine.