Latest News

Ontario Orders Swap Out of Smart Meters

Displaying an overabundance of caution, 11 local distribution companies (LDC) will begin replacing thousands of recalled smart meters. Most of the affected devices are Sensus Generation 3.2 remote disconnect smart meters that the Electrical Safety Authority (ESA) has ordered removed over safety concerns they could potentially arc if exposed to moisture resulting in a fire…

New Report: Small UK Energy Providers Top Big Six in Customer Service

Consumer advocacy group Which? reports that small energy companies have out-performed the UK’s big six on customer service ratings for the fourth consecutive year. Npower was rated the worst for its complaint handling and customer service. Coming in slightly ahead in fifth place was Scottish Power followed by EDF Energy and British Gas. E.ON, and…

Silver Spring Networks Tapped for Australian Smart Meters Program

Horizon Power has selected Silver Spring Networks’ IPv6 network platform for an advanced metering infrastructure (AMI) project affecting 47,000 customers. With the initiative, Horizon Power becomes the first distribution utility in Australia to pursue a non-mandated smart meters deployment featuring a pre-payment program. The Western Australian Government is investing $34 million for the AMI program…

GE Teams with Keurig for Latest Smart Appliance Feature

Not everyone has a spacious Architectural Digest kitchen. More often than not, counter space is at a premium. Following in the tradition of the toaster over, General Electric (GE) and Keurig have teamed up to create another two-fer appliance: a coffee and tea brewer that’s built in to the refrigerator door of GE’s new Cafe…

Opower Platform Reaches Six TWh of Energy Savings

Opower reports that its technology platform has saved six terawatt-hours (TWh) of energy through more than 95 utility deployments worldwide both business and residential. The energy savings is equivalent to taking more than two million people—roughly the combined population of Alaska and Hawaii—off the grid for a full year; removing nearly 900,000 cars from the…

UL Report: Sensus Smart Meters Comply with Safety Standards

Underwriters Laboratories (UL) has determined the Sensus Generation 3 iCon A 2S remote disconnect electric meter complies with the organization’s latest safety standards. The independent tests performed by UL—done at the behest of the city of Medicine Hat and SaskPower—validate the meters’ inherent safety. SaskPower issued a statement noting that the meters “were subjected to…